Recognize and understand customer needs, develop systems and processes to meet customer needs, and always focus on customers.

Quality Policy: 

Implement quality requirements throughout the product's life cycle, and follow cGMP and industry standards set by regulatory agencies.

Discover and correct system deficiencies, continuously improve and improve, and constantly strive for excellence.

Quality Slogan:

Customer first, quality-oriented, continuous improvement, and the pursuit of excellence. 

KINLAM's quality management system is synchronized with international standards. It is a quality management system based on FDA QMS as the guiding principle, ISO9001 as the basis, ICH as the guide, 21CFR and China GMP as the basis.

Quality Activities and Workflows-Creating Product Quality in the Process

In KINLAM, product quality is achieved through layer-by-layer quality assurance starting from raw materials, which includes testing and release of raw materials, review and approval of master batch records, issue of batch records, supervision of batch record execution, QC Intermediate control and intermediate testing, review of batch records, product release, pre-shipment inspection and sample delivery, shipment tracking, etc. Quality activities run through the entire life cycle of a product.

KINLAM believes that product quality is not obtained through testing, but through quality assurance activities in the entire supply chain, including product process design, production, and sales. The FDA also explicitly proposed this concept in its guidelines for the construction of industry quality systems.